T&Cs, Privacy & Cookies
At enlighten we take our compliance responsibilities seriously.
Click on a policy below to see it in full
Privacy Policy
enlighten – Privacy Policy
We are enlighten (referred to as we, us and our in this Privacy Policy), a company incorporated in England and Wales under company name Nolton Limited, company registration number 1337289 and whose registered office address is 27 Old Gloucester Street, London, England, WC1N 3AX.
The information set out in this Privacy Policy is provided to individuals whose personal data we process (you or your) as data controller, in compliance with our obligations under the Data Protection Act 2018 and the UK GDPR (as defined in the as defined in the Data Protection, Privacy and Electronic Communications Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations SI 2019/419) (GDPR).
This Privacy Policy includes:
1. Data controller details
2. How we collect your information
3. Information we collect and purpose for processing
4. Sharing your information
5. International transfers
6. Retention of personal data
7. Your rights in respect of your personal data
8. Automatic decision making
9. Security
10. Changes to this Privacy Policy
1. Data controller details
1.1 We are the data controller in relation to the processing of the personal information that you provide to us. Our contact details are as follows:
1.1.1 Address: 27 Old Gloucester Street, London, England, WC1N 3AX.
1.1.2 Email address: hello@enlighten-me.co.uk (please include “Personal Data Request” in your subject heading to ensure it receives the correct attention).
2. How we collect your information
2.1 We provide provides services and content via our site (including any website or any web applications, mobile applications or similar devices, channels, platforms, service applications, or other applications operated by or on behalf of us (site)) to provide assistance and guidance to individuals going through a divorce or other family-related proceedings (Proceedings). How we collect your information will depend on the relationship we have with you, as further set out below.
Clients and visitors of our site
2.2 If you are a visitor of our site or a user of our services and/or online content via our site (Client), generally, the information we hold about you comes from the way that you engage with us, for example by doing any of the following:
2.2.1 through engaging with us or accessing services/content via our site;
2.2.2 providing us with information in the course of registering with us or any newsletters we may operate from time to time, or uploading information or content to your account;
2.2.3 contacting us offline, for example by telephone, SMS, email or by post; and/or
2.2.4 interacting with us using social media.
Proxy Users
2.3 In the course of using our site and services, our Clients may upload or input information via our site in connection with the Proceedings, including as part of the litigation process. This may include personal data of or about “Proxy Users” including individuals such as:
2.3.1 ex-partners, children, family members or other individuals with a significant relationship to the Client; and
2.3.2 professionals engaged by our Clients or other parties to the Proceedings such as solicitors, barristers, accountants and/or other relevant consultants advisers and suppliers.
Suppliers
2.4 Where we engage suppliers in connection with our business (Suppliers), we may obtain information about you in the course of carrying out due diligence, entering into negotiations and liaising with you in connection with our contractual arrangements. This information will usually be obtained directly from or by you, however, we may also obtain information from publicly available sources including public databases, registers and records (such as Companies House).
3. Information we collect and purpose for processing
3.1 The types of personal data that we may collect, use, store and transfer about you will depend on the relationship we have with you (i.e. whether you are a Client or visitor or our site, Proxy User or Supplier). We have set out below the types of information collected together with the purpose and legal grounds for processing.
3.2 Please note that Special Categories of Personal Data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data.
Clients |
|
Personal data |
We may use your information for the following purposes, based on the following legal grounds: |
· Contact details such as your name, home/work addresses, email address or landline/mobile phone numbers.· Date of birth |
· If it is necessary for the performance of our contract or for the purposes of entering into a contract: for the purpose of registering your account with us and to create your individual customer profile and/or in connection with the provision of our services and content to you e.g. by auto-filling data into forms and letters where necessary.· If it is in our legitimate business interests to do so: for internal record keeping for administration purposes, in order to verify your account, to communicate with you regarding our service and fees (e.g. re any changes to our website or services); for dealing with any complaints or issues raised by you; for insight purposes (e.g. to analyse market trends and demographics, to develop the service which we offer to you or other individuals in the future) and to send information to you about products and services which we think may be of interest to you for marketing purposes. You may at any time unsubscribe from receiving marketing communications from us (see further below).· Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other legal or regulatory requirements. |
· Payment information such as bank details. |
· If it is necessary for the performance of our contract:for the purpose of issuing/receiving payments in connection with your account and in the course of providing our services and content to you.· If it is in our legitimate business interests to do so: for internal record keeping for administration purposes, for the purpose of retaining evidence of payment transactions, for insight purposes (e.g. to analyse market trends and demographics in relation to our fees and to develop the service which we offer to you or other individuals in the future).· Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other relevant legal or regulatory requirements. |
Information relating to or uploaded as part of the Proceedings which may include:· In addition to the information listed above, copies of passports/ID information, occupation, nationality, payment information and bank details.· Personal data submitted via Form E.· Special categories of personal data including racial/ethnic origin, details about sexual orientation/sex life, genetic data, medical details, religious beliefs and political opinions.· Criminal convictions data including details of allegations, convictions etc. |
· If it is necessary for the performance of our contract: in the course of providing services to you, we may process information that is submitted to the digital platform and/or uploaded to our site and as part of the Proceedings.· Special categories of personal data (Article 9(2)(f) GDPR): your special category data may be processed via our site in connection with the Proceedings (e.g. as part of evidence, declarations or witness statements), where necessary for the establishment, exercise or defence of legal claims. Note that certain types of special category data, e.g. sexual orientation, may not be explicitly stated anywhere, but may be implied and discerned due to the nature of the litigation and the individuals involved.· Criminal convictions data (S.33, Schedule 1, Data Protection Act 2018): details of your criminal convictions history or allegations made against you may be processed via our site in connection with the Proceedings (e.g. as part of evidence, declarations or witness statements), for the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings), for the purpose of obtaining legal advice or as otherwise necessary for the purposes or establishing, exercising or defending legal rights. |
Proxy Users (including ex-partners, children, family members or other individuals with a significant relationship to our Client) |
|
Personal data |
We may use your information for the following purposes, based on the following legal grounds: |
Information relating to or uploaded as part of the Proceedings which may include:· Contact details such as your name, home/work addresses, email address or landline/mobile phone numbers.· Employment informationsuch as your position/title, employment history, professional specialisms and qualifications.· Copies of passports/ID information, occupation, nationality, payment information and bank details.· Personal data submitted via Form E.· Special categories of personal data including racial/ethnic origin, details about sexual orientation/sex life, genetic data, medical details, religious beliefs and political opinions.· Criminal convictions data including details of allegations, convictions etc. |
· If it is necessary for the performance of our contract: in the course of providing services to our Client, we may process information about you that is submitted to the digital platform and/or uploaded to our site and as part of the Proceedings.· Special categories of personal data (Article 9(2)(f) GDPR): your special category data may be uploaded to and/or processed via our site in connection with the Proceedings (e.g. as part of evidence, declarations or witness statements), where necessary for the establishment, exercise or defence of legal claims. Note that certain types of special category data, e.g. sexual orientation, may not be explicitly stated anywhere, but may be implied and discerned due to the nature of the litigation and the individuals involved.Criminal convictions data (S.33, Schedule 1, Data Protection Act 2018): details of your criminal convictions history or allegations made against you may be uploaded to and/or processed via our site in connection with the Proceedings (e.g. as part of evidence, declarations or witness statements), for the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings), for the purpose of obtaining legal advice or as otherwise necessary for the purposes or establishing, exercising or defending legal rights. |
Proxy Users (including professionals engaged by our Client or other parties to the Proceedings such as solicitors, barristers, accountants and/or other relevant consultants advisers and suppliers) |
|
Personal data |
We may use your information for the following purposes, based on the following legal grounds: |
· Contact details such as your name, home/work addresses, email address, landline/mobile phone or fax numbers.· Employment informationsuch as your position/title, employment history, professional specialisms and qualifications. |
· If it is necessary for the performance of our contract: your information may be uploaded to and/or processed via our site in the course of providing services to our Client and as part of the Proceedings.· If it is in our legitimate business interests to do so: for internal record keeping for administration purposes. |
Suppliers |
|
Personal data |
We may use your information for the following purposes, based on the following legal grounds: |
· Contact details such as your name, home/work addresses, email address, landline/mobile phone or fax numbers.· Employment informationsuch as your position/title, employment history, professional specialisms and qualifications. |
· If it is necessary for the performance of our contract or for the purposes of entering into a contract: for the purpose of negotiating and entering into contractual agreements with you, in the course of receiving services from you e.g. contacting individuals where we need to do so to provide instructions and discuss work involved.· If it is in our legitimate business interests to do so: for internal record keeping for administration purposes, for the purpose of communications in relation to establishing a supplier relationship, obtaining evidence of identity of our suppliers, communications regarding the service and fees.· Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other legal or regulatory requirements. |
· Payment information such as bank details and transaction history. |
· If it is necessary for the performance of our contract: for the purpose of making or receiving payments in the course of receiving services.· If it is in our legitimate business interests to do so: for the purpose of enquiring, requesting or purchasing goods or services, for internal record keeping for administration purposes, for the purpose of retaining evidence of payment transactions and for insight purposes (e.g. to analyse market trends and demographics in relation to our suppliers’ fees).· Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other legal or regulatory requirements. |
· Identification informationcontained in or provided to us as part of our supplier ID checks. This includes details included in copy personal photo and residential ID documents we receive. |
· Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other legal or regulatory requirements. |
Visitors of our site |
|
Personal data |
We may use your information for the following purposes, based on the following legal grounds: |
· Technical and device information/ social networks |
· If it is in our legitimate business interests to do so: we may use certain technical log data (such as your IP address) for research or statistical purposes; to analyse user traffic and for ensuring the proper administration of our site; for analytics and insight purposes e.g. to monitor market trends and demographics and to improve the user experience within our site; and to ensure that content from our site is presented in the most effective manner for you and for your computer or other device from which you access our site and/or the services we offer through the site. |
· Cookies (and other web-tracking technology) |
· We may use “cookies” and other anonymous web tracking technologies (such as “web beacon” and “pixel tags”) implemented by us or by third party service providers. A cookie is a small file of letters and numbers that is sent to your device when you visit our site, allowing our site to recognise your browser if you revisit it. Cookies may store your online preferences and other information about the interaction you make in the site.· Where we collect “essential” cookies we will rely on the legitimate interest ground. We will only collect and process “non-essential” cookies where your consent has been obtained. Please refer to our Cookie Policy for more information about the type of cookies used and how we use cookies/tracking technologies within our site. |
4. Sharing your information
4.1 Please note that personal information we are holding about you may be shared with and processed by:
4.1.1 any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006;
4.1.2 the relevant court, Client and/or Proxy Users involved in connection with the Proceedings;
4.1.3 regulators, fraud prevention agencies or other third parties for the purposes of monitoring and/or enforcing our compliance with any legal and regulatory obligations, including statutory or regulatory reporting or the detection or prevention of unlawful acts;
4.1.4 any third party in the context of actual or threatened legal proceedings against us, provided we can do so lawfully (for example in response to a court order);
4.1.5 other parties and/or their professional advisers involved in a matter where required as part of the conduct of the services;
4.1.6 our own professional advisers and auditors (e.g. accountants, solicitors and consultants) for the purpose of seeking professional advice or to meet our audit responsibilities;
4.1.7 our service providers and agents (including their subcontractors) or third parties which process information on our behalf (e.g. internet service and data/cloud storage and security platform providers (including Amazon Web Services), our bank, payment processing providers and those organisations we engage to help us send communications to you) so that they may help us to provide you with the applications, products, services and information you have requested; and
4.1.8 another organisation to whom we may transfer our agreement with you or if we sell or buy (or negotiate to sell or buy) our business or any of our assets (provided that adequate protections and safeguards are in place).
4.2 Please note that we may include links within our site to third party social media providers such as Facebook and Twitter, but we will not share your information with such providers without your consent.
5. International transfers
We will not transfer personal data relating to you to a country which is outside the UK unless:
5.1 the country or recipient is covered by an adequacy decision of the Commission under GDPR Article 45;
5.2 appropriate safeguards have been put in place which meet the requirements of GDPR Article 46 (for example using the approved Standard Model Clauses for transfers of personal data outside the UK); or
5.3 one of the derogations for specific situations under GDPR Article 49 is applicable to the transfer. These include (in summary):
5.3.1 the transfer is necessary to perform, or to form, a contract to which we are a party:
5.3.1.1 with you; or
5.3.1.2 with a third party where the contract is in your interests;
5.3.2 the transfer is necessary for the establishment, exercise or defence of legal claims;
5.3.3 you have provided your explicit consent to the transfer; or
5.3.4 the transfer is of a limited nature, and is necessary for the purpose of our compelling legitimate interests.
6. Retention of personal data
6.1 Unless we are required or permitted by law to hold on to your data for a specific retention period, we will hold your personal information within our systems for the following periods:
6.1.1 Clients: For the duration you hold an account with us, plus 6 years following closure of your account. If you have not logged into your account for a period of more than 12 months, we will email you to ask if you wish to close your account and upon confirmation by you, we will close your account (following which you will no longer be able to access or reopen the account).
6.1.2 Proxy Users: For the duration of the relevant Client’s account with us, plus 6 years following closure of that account.
6.1.3 Suppliers: For the duration of the relevant contractual arrangement between us, plus 6 years following the end of that arrangement.
6.2 Where we no longer need your personal information, we will dispose of it in a secure manner.
6.3 In some circumstances you can ask us to delete your data: see your legal rights at paragraph 7 below for further information.
6.4 In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
7. Your rights in respect of your personal data
Your rights
7.1 In respect of the personal data about you that we are processing and in accordance with the Data Protection Act 2018 and the GDPR, in certain circumstances (and provided that exemptions do not apply) you will have the following rights:
7.1.1 right to access: the right to request certain information about, access to and copies of the personal information about you that we are holding (please note that you are entitled to request one copy of the personal information that we hold about you at no cost, but for any further copies, we reserve the right to charge a reasonable fee based on administration costs);
7.1.2 right to rectification: the right to have your personal information rectified if it is inaccurate or incomplete;
7.1.3 right to erasure/“right to be forgotten”: the right to withdraw your consent to our processing of the data (if the legal basis for processing is based on your consent) and the right to request that we delete or erase your personal information from our systems;
7.1.4 right to restriction of use of your information: the right to stop us from using your personal information or limit the way in which we can use it;
7.1.5 right to data portability: the right to request that we return any information you have provided in a structured, commonly used and machine-readable format, or that we send it directly to another company, where technically feasible; and
7.1.6 right to object: the right to object to our use of your personal information including where we use it for our legitimate interests or for marketing purposes.
Please upload relevant content and material only
7.2 For Clients (including all individuals who hold an account with us): please note that in the event we receive a data subject request by a third party (e.g. a request to access their data in line with the rights outlined above), we will be required to disclose any information you upload about such third party if it is not relevant or necessary for the dominant purpose of the relevant litigation/Proceedings.
7.3 Therefore, please ensure that you upload relevant and necessary information strictly for the purpose of the Proceedings only. We will not be responsible in respect of any information or personal data uploaded that is subject to disclosure to a third party with regards to a data subject access/other request under data protection legislation.
Marketing communications
7.4 If you have subscribed to marketing communications from us, you have the right to unsubscribe from such communications at any time by following the link in the footer of the last email you received from one of our brands or by sending your request with detailed instructions to us (see contact details above).
Withdrawing consent
7.5 Please note that if you withdraw your consent to the use of your personal information (where we rely on consent as the basis for processing, as further set out above in this Privacy Policy), we may not be able to provide you with access to all or certain parts of our site.
Complaints to the ICO
7.6 If you consider our use of your personal information to be unlawful, you have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. Please see further information on their website: www.ico.org.uk.
8. Automatic decision making
We do not make decisions based solely on automated data processing, including profiling.
9. Security
9.1 We keep your information protected by taking appropriate technical and organisational measures to guard against unauthorised or unlawful processing, accidental loss, destruction or damage. For example:
9.1.1 where appropriate, data is encrypted when transiting on our system or stored on our databases;
9.1.2 we have implemented safeguards in relation to access and confidentiality in order to protect the information held within our systems; and
9.1.3 we frequently carry out risk assessments and audits to monitor and review threats and vulnerabilities to our systems to prevent fraud.
9.2 However, while we will do our best to protect your personal information, we cannot guarantee the security of your information which is transmitted via an internet or similar connection. It is important that all details of any username, password and/or other identification information created to access our servers are kept confidential by you and should not be disclosed to or shared with anyone.
10. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time, for example to keep it up to date, to implement minor technical adjustments and improvements or to comply with legal requirements. We will always update this Privacy Policy on our site, so please try to read it when you visit the site (the “last updated” reference tells you when we last updated our Privacy Policy).
Last updated July 2025
Cookie Policy
enlighten Cookie Policy
This Cookie Policy includes:
1. What are cookies
2. Types of cookies
3. How we use cookies
4. Third parties
5. Managing cookie settings
6. Retention period
1. What are cookies
1.1 Our site (which includes our website and any web applications, mobile applications or similar devices, channels, platforms, service applications, or other applications operated by or on behalf of us (site)) uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.
1.2 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your computer's hard drive or mobile device to store and sometimes track information about you.
2. Types of cookies
2.1 We may use the following types of cookies:
2.1.1 Strictly necessary cookies: these are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site.
2.1.2 Analytical or performance cookies: these types of cookies allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.
2.1.3 Functionality cookies: these cookies are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
2.1.4 Targeting cookies: these cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests.
2.2 Generally, the strictly necessary cookies and some performance and functionality cookies expire when you close the site: these are known as ‘session cookies’. The functionality cookies and some targeting and performance cookies will last for a longer period of time: these are known as ‘persistent cookies’.
3. How we use cookies
3.1 You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie Title andCookie Name |
Purpose |
More information |
Umbraco Backoffice Authentication |
Used by Umbraco for authenticating users in the backoffice (admin area). |
Set only when logging into /umbraco |
Request Verification Token |
Anti-forgery token used to prevent CSRF attacks. Set on forms (e.g., login). |
|
Session Cookie |
Maintains session state (e.g., user preferences or temp data). |
|
Temp Data Cookie |
Stores temporary data between requests (e.g., messages after form submit). |
|
Umbraco Preview Cookie |
Used when previewing content in the CMS before publishing. |
Only set for logged-in editors |
Umbraco Frontend Auth Cookie |
Helps manage frontend authentication or security (optional, rare). |
Mostly internal, for logged-in users |
Google Analytics |
Tracks user interactions for website analytics. |
|
Cookie Consent (e.g., Cookiebot) |
Remembers a user's cookie preferences (e.g., opt-in/opt-out). |
|
4. Third parties
We do not share the information collected by the cookies with any third parties save for as identified within the table above.
5. Managing cookie settings
You can block cookies by activating the setting on your browser/device that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
6. Retention period
Except for essential cookies, all cookies will expire after 30 days.
Last updated July 2025
Terms of Use
enlighten Terms of Use
These terms set out the rules for using our website or any web applications, mobile applications or similar devices, channels, platforms, service applications, or other applications operated by or on behalf of us (site).
These terms include:
1. Introduction
2. Information about who we are and how to contact us
3. Acceptance of these terms
4. Other terms that may apply to you
5. Our right to make changes
6. We may suspend or withdraw our site
7. You must keep your account details safe
8. Do not rely on information on this site
9. We are not responsible for third party sites and resources
10. User-generated content is not approved by us
11. Uploading content to our site
12. Rules about linking to our site
13. Intellectual property rights
14. Viruses, hacking and other offences
15. Our responsibility for loss or damage suffered by you
16. Other important terms
1. Introduction
Why you should read these terms
Please read these terms carefully before using and/or accessing our site so that you are aware of your legal rights and obligations. These terms contain important information regarding the information provided within our site, what to do if there is a problem and other important information.
2. Information about who we are and how to contact us
Who we are
2.1 Enlighten (we or us) (company name: Nolton Limited is a limited company registered in England and Wales under company number 1337289 and has its registered office at 27 Old Gloucester Street, London, England, WC1N 3AX.
2.2 Our site provides online services and content to provide assistance and guidance to individuals going through a divorce or other family-related proceedings (Proceedings).
How to contact us
2.3 To contact us, please email hello@enlighten-me.co.uk
3. Acceptance of these terms
3.1 By using our site, you confirm that you accept these terms and that you agree to comply with them.
3.2 If you do not agree to these terms, you must not use our site. If you are in breach of these terms (or any part of them), your right to access and use our site will cease immediately.
4. Other terms that may apply to you
These terms should be read in conjunction with the following additional terms, which also apply to your use of our site:
4.1 our Terms and Conditions, which set out the terms on which we provide our services to you via the site;
4.2 our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate; and
4.3 our Cookie Policy, which sets out information about the cookies on our site.
5. Our right to make changes
We amend these terms from time to time. These terms will be displayed on our site so please check these terms regularly to ensure you understand the terms that apply at that time.
6. We may suspend or withdraw our site
6.1 We aim to provide uninterrupted access to our site, however, we do not guarantee that our site, or any content on it, will always be available or be uninterrupted. In the event of any system outage, we shall not be held responsible for any loss, delay or other consequences arising from such outage relating to the Proceedings. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
6.2 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and other applicable terms and conditions, and that they comply with them.
7. You must keep your account details safe
7.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
7.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.
7.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us (see our contact details above).
8. Do not rely on information on this site
8.1 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site (including, but not limited to, any information regarding the ranking of third party sites) is accurate, complete or up to date.
8.2 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must carry out your own investigations and carefully consider any possible consequences before taking, or refraining from, any action based on the content on our site.
9. We are not responsible for third party sites and resources
9.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval, verification or endorsement by us of those linked websites or approval, verification or endorsement by us of information you may obtain from them and you are solely responsible for your interaction with each such third party sites.
9.2 We have no control over the contents of those sites or resources. We will not be responsible for any issues within and/or in respect of accessing such sites and resources nor for the content, actions, or practices of, any such sites or resources. Please read the terms of use and privacy policy of any third party sites with which you interact before engaging in any such activity.
9.3 If you have any complaints or queries regarding a third party site accessed via our site, you agree to contact the relevant third party site directly.
10. User-generated content is not approved by us
Our site may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
11. Uploading content to our site
11.1 Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our terms. You must not, without limitation, harm, threaten, abuse, defame, libel, intimidate or harass another person, invade another person’s privacy, breach another person’s privacy rights or upload content that is, offensive, indecent, inappropriate, discriminatory or damaging (as determined by us). In addition, you must only upload information and personal data that is necessary for the purpose of the relevant Proceedings (see further information in our Privacy Policy).
11.2 You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
11.3 You retain ownership in any content and/or materials you upload to our site and, by uploading them to our site, you grant to us a fully paid-up, worldwide, non-exclusive, royalty-free, transferable, and sub-licensable licence to use, copy and modify such content and/or materials for the purpose of providing services to you, operating our website, analysing such information to identify trends/to improve our services and for any other purpose outlined in our Privacy Policy).
11.4 We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with any provisions set out in these terms.
11.5 You are solely responsible for securing and backing up your content.
12. Rules about linking to our site
12.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
12.2 You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
12.3 You must not establish a link to our site in any website that is not owned by you.
12.4 We reserve the right to withdraw linking permission without notice.
12.5 If you wish to link to or make any use of content on our site other than that set out above, please contact us (see our contact details above).
13. Intellectual property rights
13.1 We are the owner or the licensee of all intellectual property rights in our site, including, without limitation, all logos, trademarks, service marks, domain names, database rights, rights in designs, rights in know-how, patents and rights in inventions (whether registered or unregistered) and all other intellectual or industrial property rights in any jurisdiction and for any information, content, materials, data or processes contained in or underlying our site. Those works are protected by copyright laws and treaties around the world. You must not use such information or copyright material unless you have written permission from us to do so. We reserve all rights in respect of all such intellectual property rights.
13.2 Any logos, trademarks, service marks and domain names and all related intellectual property rights of the companies, intermediaries or providers with which we have business relationships remain the intellectual property rights of those companies and belong to those companies, intermediaries and providers, and you may not reproduce them without their prior written consent.
13.3 You must not use our site including any content therein (directly or indirectly):
13.3.1 in any unlawful or fraudulent or manner;
13.3.2 to tamper with, copy, modify, adapt, convert, duplicate, create derivative works from, make error corrections to, frame, mirror, republish, download, display, transmit, distribute, amend all or any part of our site in any form or media or by any means;
13.3.3 to decompile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form or in any other manner decode all or any part of the site;
13.3.4 to harm, threaten, abuse, defame, libel, intimidate or harass another person, or in a way that invades another person’s privacy or that breaches another person’s privacy rights or is, offensive, indecent, inappropriate, discriminatory or damaging (as determined by us);
13.3.5 in a way that interferes with, disrupts or imposes an unreasonable or disproportionately large burden on our communications and technical systems or those of any other person;
13.3.6 to access all or any part of the site in order to build a product or service which competes with the site and/or our business; or
13.3.7 to attempt to obtain, or assist third parties in obtaining, access to the site, other than as provided under these terms.
13.4 You must not use any content on our site or any part of our site for commercial purposes without obtaining a licence to do so from us or our licensors.
13.5 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
13.6 If you copy or download any part of our site in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
14. Viruses, hacking and other offences
14.1 We do not guarantee that our site will be secure or free from bugs or viruses.
14.2 You are responsible for configuring your information technology, computer programmes and platform to access our site. You must take all reasonable precautions (including using appropriate virus checking software) to ensure that any information, content, material or data you upload or provide is free from viruses and anything else which may have a harmful effect on any part of our services, applications or any other technology.
14.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
14.4 You must not (directly or indirectly) attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
14.5 By breaching the above terms, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
15. Our responsibility for loss or damage suffered by you
15.1 Please note that we only provide our site for domestic and private use and you agree not to use our site for any commercial or business purposes.
15.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
15.3 This site is provided on an “as is” basis and we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it and we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site or use of or reliance on any content displayed on our site. In particular, we will not be liable for:
15.3.1 loss of profits, winnings or revenue;
15.3.2 business interruption;
15.3.3 loss of anticipated savings;
15.3.4 loss of business opportunity;
15.3.5 loss of goodwill or damage to reputation; or
15.3.6 any indirect or consequential loss or damage.
arising from your use of our site.
16. Other important terms
We may transfer this agreement to someone else
16.1 We may transfer our rights and obligations under these terms to another organisation. We will contact you in writing if this happens and will try to ensure that the transfer will not substantially affect your rights under the contract.
You need our consent to transfer your rights to someone else
16.2 You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
Nobody else has any rights under these terms
16.3 These terms are between you and us. No other person will have any rights to enforce any of its terms.
Use of our site outside of the UK
16.4 We do not represent that content available on or through our site is appropriate for use or available in locations outside of the United Kingdom.
No partnership
16.5 Nothing in these terms creates a partnership, agency, joint venture or employment relationship between you and us. You must not under any circumstances make, or undertake, any warranties, representations, obligations or commitments on behalf of us.
If a court finds part of this contract illegal, the rest will continue in force
16.6 Each of the clauses of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later
16.7 If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of you breaching these terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Which laws apply to this contract and where you may bring legal proceedings
16.8 Please note that these terms, their subject matter and their formation, are governed by English law. Wherever you live, you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.
Last updated: July 2025
Terms and Conditions
enlighten - Terms and Conditions
These terms and conditions set out the terms on which we provide online services (services) and content (content) via any website or any web applications, mobile applications or similar devices, channels, platforms, service applications, or other applications operated by or on behalf of us (site).
These terms include:
1. Introduction
2. Information about who we are and how to contact us
3. Acceptance of these terms
4. Other terms that may apply to you
5. Our services and pricing
6. Placing an order and your account with us
7. Your duties to us
8. Our right to make changes
9. Your rights to end the contract
10. If there is a problem with the service
11. Our rights to end the contract
12. Third party contact information
13. Our responsibility for loss or damage suffered by you
14. We do not provide legal advice
15. Other important terms
_____________________________________________________________________
1. Introduction
Why you should read these terms
Please read these terms carefully before using and/or accessing our site, services or content so that you are aware of your legal rights and obligations. These terms contain important information about how we will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
2. Information about who we are and how to contact us
Who we are
2.1 The Legal Lighthouse (we or us) (company name: Nolton Limited is a limited company registered in England and Wales under company number 1337289 and has its registered office at 27 Old Gloucester Street, London England, WC1N 3AX.
2.2 We provide provides services and content via our “site” to provide assistance and guidance to individuals going through a divorce or other family-related proceedings (Proceedings).
How to contact us
2.3 To contact us, please email hello@enlighten-me.co.uk
3. Acceptance of these terms
3.1 By using our site and purchasing services and/or content from us, you confirm that you accept these terms and that you agree to comply with them.
3.2 If you do not agree to these terms, you must not use our site, services or content. If you are in breach of these terms (or any part of them), your right to access and use our site, services and content will cease immediately.
4. Other terms that may apply to you
These terms should be read in conjunction with the following additional terms, which also apply to your use of our site:
4.1 our Terms of Use [INSERT HYPERLINK], which set out the terms on which we provide our services to you via the site;
4.2 our Privacy Policy [INSERT HYPERLINK], which sets out the terms on which we process any personal data we collect from you, or that you provide to us; and
4.3 our Cookie Policy [INSERT HYPERLINK], which sets out information about the cookies on our site.
5. Our services and pricing
5.1 You can find everything you need to know about us, and the services and content we offer on our site, including our charges. We also confirm the key information to you in writing after you place an order, either by email or in your online account.
5.2 There are various components of our site which include the following:
5.2.1 Certain sections of our site provide helpful information on family law matters and may be accessed free of charge;
5.2.2 More advanced information may be accessed within our site by signing up for a free account (which requires some information such as your name, email address and the status of your relationship); and
5.2.3 Our online portal contains detailed information about family law matters and procedures, court forms to be completed via our user-friendly questionnaires and guidance and a range of precedent letters and documents. Our portal may be accessed after purchasing a “package” depending on your requirements (whether this may be assistance relating to a divorce, enforcement of financial orders or child arrangements – please see further below).
5.3 If you wish to purchase a package from us and gain access to our online portal, the following information and terms will apply:
5.3.1 Online questionnaire: Our site includes an online questionnaire, which will ask you a series of questions to establish which of our different packages is most suitable for you (some users will only need one package and others may require a combination, depending on your requirements);
5.3.2 Your “bundle”: The combination of modules that you purchase will form your “bundle”. There will be a one-off initial payment required (to be paid by submitting your credit or debit card details with your order) before you are able to access the relevant module you have purchased as part of your package. It is possible to expand your package with further packages after the initial purchase;
5.3.3 Court forms:
5.3.3.1 As part of our online portal, depending on which module(s) have been purchased as part of your package, you may be able to access various court forms to be completed via our user-friendly questionnaires and guidance;
5.3.3.2 Such forms may be edited once they have been completed, but please note that only one of each type of form is included as part of your package (i.e. it is not possible to create multiple versions of the same form and for any additional forms required, a new account/package would need to be purchased and additional fees would apply); and
5.3.4 Court and land registry fees: Please note that court fees are excluded from the price of our packages.
5.4 Further information about our pricing may be found here: [INSERT HYPERLINK]
6. Placing an order and your account with us
Placing an order and acceptance
6.1 Once you place an order with us for a package (see further above), we will contact you to confirm we have received your order and our acceptance of your order will take place once you access the relevant services and/or content via your account that you have purchased.
If we cannot accept you order
6.2 If we are unable to accept your order, we will inform you of this and will not charge you for the service (or will refund you if applicable). Amongst other things, this might be because of unexpected limits on our resources which we could not reasonably plan for or because we have identified an error in the price or description of the service.
Your account is personal to you
6.3 If you set up an account with us, your account is personal to you and your login details, user identification code, password or any other piece of information you choose as part of our security procedures must be treated as confidential. You must not disclose this information or provide access to your account to any third party. We reserve the right to disable your account, at any time, if in our reasonable opinion you have shared your login details and/or account with a third party.
6.4 If you know or suspect that anyone other than you knows the login details to your account, you must promptly notify us (see our contact details above).
Duration of your account and if your account is inactive for more than 12 months
6.5 Once you have set up an account with us, you will be able to access your account and the relevant services and/or content you have signed up for or purchased until you close your account (which may not be reopened or accessed once closed).
6.6 If you have not logged into your account for a period of more than 12 months, we will email you to ask if you wish to close your account and upon confirmation by you, we will close your account (following which you will no longer be able to access or reopen the account).
7. Your duties to us
7.1 We may need to collect certain information from you so that we can provide the services and/or content to you. If so, this will have been stated in the description of the services and/or content on our site. We will not be responsible for providing the services or content late or not providing any part of them if this is caused by you not giving us the information we need in order to do so.
7.2 You agree to provide true, accurate, current and not misleading information about yourself to us, and in particular you agree not to misrepresent the information provided to us within the registration or order process.
7.3 Except to the extent caused by our breach of these terms, you are responsible for all activities that occur under your account. Your right to use the services is personal to you and is limited to you only.
8. Our right to make changes
8.1 We amend these terms from time to time. These terms will be displayed on our site so please check these terms regularly to ensure you understand the terms that apply at that time.
8.2 We may make changes or suspend the supply of the services and/or content, to reflect changes in relevant laws and regulatory requirements, to deal with additional features that we introduce, to implement technical adjustments and improvements or to address a security threat. If such changes or suspension is necessary then we will take reasonable steps to minimise their effects to you.
9. Your rights to end the contract
Your legal right to change your mind
9.1 For services or content purchased on our site, you have 14 days after the date we confirm your order to change your mind, provided that you lose the right to cancel any service or purchase of a digital content once it has been completed or you start to download it (as relevant), even if the cancellation period is still running. This means that you lose the right to cancel and receive a refund the moment you access the relevant package via your account that you have purchased.
How to let us know and what happens next
9.2 If you change your mind and are eligible to cancel your contract (see further above at clause 9.1), please contact us either by:
9.2.1 emailing us at hello@enlighten-me.co.uk. Please provide your name, home address, details of the order and, where available, your phone number and email address; or
By post (or email)
9.2.2 by completing and printing the information in the table below and posting it to us at the address on the form. Or simply write to us at that address, including details of your purchase, when you ordered or received it and your name and address.
Complete and return this form only if you wish to withdraw from the contractTo The Legal Lighthouse, Address: 27 Old Gloucester Street, London, WC1N 3AX; Email: hello@enlighten-me.co.ukI/We[*] hereby give notice that I/we[*]cancel, my/our[*] contract of sale of the following goods[*]/for the supply of the following service[*].Ordered on [*]/received on[*].Name of consumer[s].Address of consumer[s].Signature of consumer[s] (only if this form is notified on paper).Date: [· ] 20[· ][*] Delete as appropriate. |