FAQs

enlighten is designed for anyone dealing with a separation or separation-related issue in England and Wales who is looking to manage their case themselves.  

Our tools and guidance will enable you to run your case yourself from start to finish.  

That's up to you.  

enlighten is not a law firm and does not provide legal advice specific to your case.  Our experts have spent thousands of hours curating the information on our site to give you the best chance possible of understanding your situation.  However, there might still be situations where you would find it helpful to speak to a lawyer.  

We recognise the importance of transparency when it comes to costs.  We have set up a simple modular structure for our packages so you only pay for what you need.  Each enlighten package offers something different and can be purchased by itself or alongside other packages as part of a bundle.

There are four packages available but the most any one person will buy is three because some packages aren't compatible with others.  This means the most you will spend on an enlighten bundle is £700.  

enlighten's Divorce & dissolution package costs £100, while our Divorce & dissolution finances, Arrangements for children and Financial enforcement packages all cost £300.

The court also charges fees for certain processes.  These fees are set by the court and payable directly to the court.  enlighten does not get any of this money.  

No, but they can if they want.  

All our tools are designed for individuals to use for themselves, so you don't need your ex to be a member in order to get everything you need from our products.  However, because we are not a law firm we are able to work with both you and your ex.  

We are happy to give a full refund to anyone who changes their mind as long as they have not used the product.  By using the product we mean logging in to your account.  

No.  enlighten has been created by real humans for real humans.  

No.  Each enlighten package offers something different and can be purchased by itself or alongside other packages as part of a bundle.  You will only pay for what you need.  

There are four packages available but the most any one person will buy is three because some packages aren't compatible with others.  This means the most you will spend on an enlighten bundle is £700.  

We regularly review and update all our guidance, so you will always get the most accurate and up to date information.  We also update all our forms to make sure any changes the court makes are reflected accurately.  

You can use our helpful online tool to guide you to the best packages for you.  By answering a few simple questions we will be able to create a tailor made bundle which will suit your personal needs.  If you're not ready to purchase straight away, you can also choose to have your results emailed to you so you can consider your options in your own time.  

At enlighten we value your privacy and security.  Please view our privacy policy for more information on how we handle your data.